Delivery Lead – Retail Management Systems 

Core Responsibilities:

• Merchandising Strategy & Backlog: Author detailed user stories focused on core merchandising logic, including inventory valuation, price management, and product attribution, ensuring clear acceptance criteria for complex retail workflows.

• RMS Requirement Discovery: Lead discovery workshops to translate retail business needs into robust technical specifications.

• Agile & Waterfall Execution: Orchestrate and execute core Scrum ceremonies (sprint planning, daily stand-ups, retrospectives) while navigating the hybrid Agile/Waterfall environments often found in large-scale RMS implementations.

• Backlog Refinement: Facilitate regular refinement sessions to ensure task clarity, specifically managing dependencies between front-end e-commerce platforms and back-end ERP/RMS systems.

• Cross-Functional Communication: Effectively communicate progress, blockers, and technical impediments to all levels of the organization, from developers to executive leadership, bridging the gap between “retail speak” and “tech speak.”

Technical & Merchandising Expertise:

• System Integration: Deep understanding of how Retail Management Systems feed downstream e-commerce product catalogs, ensuring data integrity across pricing, promotions, and availability.

• Lifecycle Management: Experience managing the product lifecycle within an RMS, including SKU creation, hierarchy mapping (Class/Sub-class), and end-of-life markdown strategies.

• Allocation & Merchandising: Exposure to how inventory allocation is managed for large retailer, understanding the strategy behind the allocation. 

• E-commerce Collaboration: Proven experience working with e-commerce product teams to optimize the flow of merchandising data to enhance the digital customer experience.

Professional Attributes:

• Self-Directed Execution: Performs tasks with little supervision; a self-motivated leader capable of driving complex architectural decisions in a self-directed manner.

• Adaptability: Ability and willingness to learn new retail technologies, frameworks, and delivery methods as the merchandising landscape evolves.

• High-Velocity Delivery: Ability to thrive in a very fast-paced retail environment while managing multiple competing priorities and high-stakes seasonal deadlines.