Product Owner
We’re North America’s leading composable‑commerce specialist. With the region’s highest number of live commercetools implementations, we help retailers and brands “launch with confidence” by delivering cloud‑native, headless solutions that scale globally.
Our culture combines business values—transparency, flexibility and a passion for scalable results—with human values that celebrate food, family, pets and philanthropy.
The Opportunity
We are expanding our Product & Delivery organization and seek an Agile Product Owner who will own the roadmap and backlog for client commerce transformations as well as our award‑winning internal accelerators (e.g., MACH Booster, OurLabs). You will translate strategy into clear user stories, champion customer value, and empower cross‑functional squads to ship incrementally and often.
Key Responsibilities
| % of Time | What You’ll Do |
|---|---|
| 40 % | Backlog ownership – create, refine, and prioritize epics, features and user stories that maximize business and customer value. |
| 25 % | Stakeholder alignment – serve as the single point of truth between clients, solution architects, UX, and engineering; facilitate roadmap and release‑planning sessions. |
| 15 % | Sprint execution – attend daily stand‑ups, backlog refinement, reviews, and retros; accept/reject stories; monitor team velocity and health metrics. |
| 10 % | Discovery & research – gather market insight, run lean experiments, analyze OKRs and commerce KPIs to inform prioritization. |
| 5 % | Enablement – produce release notes, conduct product demos, and contribute to documentation that scales knowledge across teams. |
| 5 % | Continuous improvement – coach teams and clients on agile, Scrum and SAFe best practices; foster a culture of iterative delivery. |
What You’ll Bring
- 5+ years acting as Product Owner or Product Manager on agile/Scrum teams;
- Hands‑on experience with e‑commerce or digital‑experience platforms; knowledge of MACH architecture, micro‑services, and API‑first design is a plus.
- Proven ability to de‑risk large, multi‑stream projects through incremental delivery and data‑driven decision‑making.
- Comfort reading API docs, sequencing technical dependencies, and collaborating closely with engineers.
- Strong facilitation, storytelling, and stakeholder‑management skills across business and technical audiences.
- Familiarity with tools such as Jira/Confluence, Miro, Google Analytics
- Passion for learning, mentorin,g and embodying our values of transparency, flexibility and work‑life balance