Salesforce OMS Technical Architect

  • Understand and analyze the clients’ existing technology landscape;
  • Provide technical guidance to the project delivery team, product engineering team and the client;
  • Take ownership for technical escalations within the project, while having the ownership of all technical aspects and keeping a positive relationship with the client;
  • Craft the architecture vision and roadmap required for driving the clients’ enterprise transformation;
  • Create detailed architecture including recommendations for integrations, API / microservices enablement, cloud migration, etc.;
  • Mentor and provide guidance to project delivery and engineering team;
  • Create documentation regarding the interface and mappings performed so to ensure that the OMS is properly integrated;
  • Responsible for software development plans with a specific focus on quality and delivery efficiency;
  • Participate in design reviews with the client, project delivery team and the project engineering team;
  • Manage the development plan with respect to the skills, people and the training required to ensure smooth delivery of the project;
  • Conduct workshops with customer’s teams to gather requirements, define End to End solution and implementation architecture;
  • In the design phase, serving as a key team member in facilitating requirements by collaborating with technical experts to develop solution and functional design documents to enable the development of final deliverables;
  • Advise the customer on Supply Chain best practices and align the customer process very closely to the OMS product with minimum customization;
  • Keep up to date with newest features to the OMS working with while ensuring that the features released are working as advertised.


  • Knowledge in the retail/supply chain spheres;
  • Previous experience in working with Order Management System is required, either platform or integrations;
  • Previous experience in a similar role;
  • Bachelor’s degree (Computer Science or Engineering) preferred;
  • Minimum 3 years’ experience in an technical consultant or lead architect role of Supply Chain System implementations or system integrations;
  • Demonstrated experience of working in retail industry, with exposure to Order Management Systems, order fulfillment and order management;
  • Experience with object oriented programming languages such as Java, C# and C++ and Database concepts;
  • Strong plus any experience with Salesforce platform – Service Cloud and/or Salesforce Commerce Cloud;
  • Strong verbal, written and presentation skills;
  • Fluency in English.

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